Was not impressed with their insight and customer service overall. Seemingly little to no experience with mechanics, or understanding of their overall product structure, aside what the computer reads. When expressing wanting to troubleshoot to start, "sorry, I'm not a mechanic." Asked for fan clutch removing kit, recieved a serpentine belt tool instead.
I was given above and beyond customer service at the Portage Autozone. The salesmen there are very helpful and I sure appreciate that and their efficiency and kindness.
I locked the keys out of my car this morning at Walgreen's and walked over to Auto Zone to see if they could help me bend a wire so that I could try and fish them out the slightly open window. The two gentlemen working this morning helped me without hesitation and I was able to pull them through into my hands!! Oh what a relief! Thank you so much for helping me!! What a testimony to good customer service.
Very helpful staff.
It is very refreshing to get that extra step to make someone happy !
Buying item "a" and manager says item "b" is on sale...same item, $3 cheaper. Plus there is a fire fighter, LEO discount. Have to ask for it.
Darla Niebuhr
Autozone is a US Car Repair based in Portage, Wisconsin. Autozone is located at 2734 New Pinery Rd, Portage, WI 53901, USA.
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