Great ladies, lot's and lot's of pet treats and toys and food. Love this little pet store.
At any rate, she got pissed about it. I said "you know what, just give me back my container and I'll purchase them elsewhere" she replied "that would be great actually" with a attitude and brought me back my container.
Love it there prices match the quality of item. So the sticker shock is justified by the quality of the product AND the fact that the staff and the owner especially are very knowledgeable and very in love with animals of any kind.
Varriety of animal products also has small animals fish and reptiles. The girls are very knowledgeable and friendly
I went in to purchase Dubai Roaches for our bearded dragon. I was going to purchase 20 large roaches. The gray short haired woman said they were .75 each & all she had was large Roaches and the small & medium Roaches were out of stock. I asked if they had went up in price because when I purchased prior they were 50 cents each when I purchased 20. I believe purchasing over 10-15 reduced the price to 50 cents. At anyrate I agreed to pay 75 cents each. When I gave her my container to put them in, she took quite a long time looking through the Roaches and putting them in the container. When she brought me the container I looked in and saw several large Roaches and small Roaches as well... Very very different in size. I said "those are large? the others are a lot smaller" I said "I would rather have the larger size as I won't pay 75 cent each for a Roaches that small (some were less than an inch long). The Roaches I typically purchase are double that size. I would need to feed our bearded dragon 2-3 to equal 1 large one. It had nothing to do with her really, just that I do not have money to be spending on alot on small Roaches. I would need to purchase more of them at a time when I didn't have time or the money to do so. However, she was upset about it and had a attitude about it right away and said something to the effect "I pay 75 cents for each of the Roaches too" After she went back to get larger Roaches & it was taking so long to get them again... I said "I'll just take the larger Roaches if that's all you have and I'll go without the smaller ones" she said something to the effect of "fine, I'll give you all my large Roaches!" I thought she was out of small/medium Roaches so:
#1-it would take a minute to grab them & she wouldn't have to look through all of them to grab 20 large
I just moved to portage and my little dog was running low on her food, I stopped by and asked if they had her brand, unfortunately did not, but they gave me samples of two other similar brands to try. I was very impressed by this as they did not try to sell me anything. They were very knowledgable and even gave me directions to a store were I could buy my dogs food. I would definitely recommend this store to anyone who has pets.
WOW, I wished her good luck because if she is the owner and treats customers that way... She won't be in business too long. I had previously purchased Roaches there at least 3-4 times and had never experienced this prior to today. I suppose people such as her should be kinder being as you can walk out of the store and write a bad review within minutes.
#2-there would not be small or medium size Roaches in my container or in hers if she was in fact out of them
Pets Of Portage is a US Pet Store based in Portage, Wisconsin. Pets Of Portage is located at 2219 W Wisconsin St, Portage, WI 53901, USA.
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